What's in the bag?
Most bags are a surprise made of food the business has left that day, still safe to eat. The description shows the type, the normal value and the venue's allergen information.
I have an allergy. What should I do?
Every bag description includes the venue's allergen statement (“may contain” for surprise bags). Read it before reserving and call the venue if unsure. Surprise bags change daily, so they may not suit people with severe allergies.
Is the food fresh?
Bags contain items that couldn't be sold that day but are safe to eat; the selling venue is responsible for freshness and dates. Check the dates of packaged items at pickup, store them properly and eat them soon.
How do I pay?
The app never asks for card details. Pay at the counter in cash or by card when you pick up, then swipe the bar on screen to confirm.
What if I can't make it?
You can cancel for free in the app before pickup time. Not showing up without cancelling wastes the bag: after 3 no-shows without a valid reason your account is restricted until our team reviews and reopens it.
Does Bitir sell the food?
No. Bitir is a marketplace; the venue prepares, sells and hands over the bags and is responsible for contents, freshness and allergen information. See our Terms of Use.
Where is Bitir available?
Bitir works across Türkiye. The app only shows businesses near where you are, and more options appear as businesses join.
What do businesses pay?
No monthly fee. The first 3 months are free; after that only a commission (+VAT) on orders actually collected. No fee for no-shows.
Rescue a bag tonight.
Download Bitir and see the food near you. Good for your wallet and the planet.
